<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Main Menu Structure

You can access all functions via the main menu bar. In this section, you find information about the most important menu items. You can either directly click a menu item or you can hover over it to show more options.

Main Menu Bar

Main Menu Bar

i_round_blueThis documentation refers to an administrator that accesses the PRTG web interface on a master node. Other user accounts, interfaces, or failover nodes might not have all of the options in the way described here. In a cluster, note that failover nodes are read-only by default.

The following menu items are available:

Home

Click to open your homepage. The default homepage is the Welcome page. Hover over Home to show other options.

Main Menu: Home

Main Menu: Home

Option

Description

Sample Dashboard

Open a preconfigured dashboard to view monitoring data in a different layout. This dashboard is one of the default maps that PRTG automatically creates with a new installation.

i_round_blueThe Home menu shows maps that have a 5-star priority (i_priority_5) To show a map here, give it 5 stars on the Maps overview via the main menu bar. You can include up to 10 map entries in the menu. For more information, see section Maps in Home Menu.

i_round_blueYou can change the appearance of the default dashboard with the Map Designer. To not show the sample dashboard in the menu, define a priority that is lower than 5 stars for this map.

i_podThis option is not available in PRTG hosted by Paessler.

Switch Cluster Node

This option is only available if PRTG runs in a cluster.

Show available cluster nodes. Hover over Switch Cluster Node to show other options. Follow the menu path that is specific to your setup to select a different cluster node. The current master node is shown in bold letters. Click a cluster node's name to leave the current cluster node, to connect to the other cluster node, and to show the same page there.

i_podThis option is not available in PRTG hosted by Paessler.

Welcome to PRTG

Open the Welcome page that shows the Paessler news feed and various information about your PRTG installation. It also provides links to major sections of the PRTG web interface.

i_round_blueThis is the default homepage of the PRTG web interface.

Make This My Homepage

Change the page that is loaded when you click Home in the main menu bar. Select this option on any page to set its URL as your homepage. This setting is user sensitive. The default homepage is /welcome.htm.

i_round_blueYou can also change the homepage under Homepage URL in the My Account settings.

Devices

Click to show the device tree. Hover over Devices to show other options.

Main Menu: Devices

Main Menu: Devices

Option

Description

All

Open the Overview tab of the root group that shows the device tree.

Favorite Devices

Open a table list of all devices that you marked as favorites. Click b_print to show a printable list of the QR codes of all your favorite devices.

i_round_blueTo mark any device as a favorite device, select Priority/Favorite | Add to Favorites from its context menu, or click i_flag_transparent_gray on a device's Overview tab.

Device List

Open a list of all devices in your setup.

Dependencies

Open an overview list of the dependencies configured for the objects in your setup. You can select dependencies and define master dependencies in the Schedules, Dependencies, and Maintenance Windows object settings (not available for the root group).

Add Group

Start a dialog that guides you through the process of adding a new group to your setup.

i_square_cyanFor more information, see section Create Objects Manually.

i_round_blueYou can also create new groups by selecting Add Group from a probe's or group's context menu.

Add Auto-Discovery Group

Start a dialog that guides you through the process of adding a new auto-discovery group to your setup. PRTG creates a new group and runs an auto-discovery in your network to automatically add devices and sensors to this group.

i_square_cyanFor more information, see section Add an Auto-Discovery Group.

i_round_blueYou can also create new auto-discovery groups by selecting Add Auto-Discovery Group from a probe's or group's context menu.

i_podThis option is not available on the hosted probe of a PRTG hosted by Paessler instance.

Add Device

Start a dialog that guides you through the process of adding a new device to a group. During the process, you can choose if PRTG runs an auto-discovery for the new device to automatically add sensors.

i_square_cyanFor more information, see section Create Objects Manually.

i_round_blueYou can also create new devices by selecting Add Device from a group's context menu.

Libraries

Click to open the Libraries list where you can view or add custom device tree views of your network status and monitoring data. Hover over Libraries to show other options.

i_square_cyanFor more information, see section Libraries.

Main Menu: Libraries

Main Menu: Libraries

Option

Description

All

Open the Libraries overview list where you can view or add custom device tree views of your network status and monitoring data.

Add Library

Open a dialog to create a new library.

Select Library

Open a library. Hover over Select Library to show more options. Follow the alphabetical menu path that is specific to your setup to view your libraries. Click a library to open it.

Sensors

Click to open a list of all sensors. Hover over Sensors in the main menu bar to show other options.

Main Menu: Sensors

Main Menu: Sensors

Option

Description

All

Open a table list of all sensors. In list, you can sort the items via the column headers.

i_round_blueThe column Last Value shows only the last value of the sensor's primary channel.

Add Sensor

Start a dialog that guides you through the process of adding a new sensor to a device. For more information, see section Add a Sensor. During the process, you can also choose to create a new device via the Add a Device dialog, which you can also open directly from the Devices menu.

Favorite Sensors

Open a list of all sensors that you marked as favorites.

i_round_blueTo mark any sensor as a favorite sensor, select Priority/Favorite | Add to Favorites from its context menu or click i_flag_transparent_green on a sensor's Overview tab.

Top 10 Lists

Open a dashboard view with different top 10 lists that show the highest uptime or downtime, Ping response times, the bandwidth usage, website response times, the CPU usage, the disk usage, the memory usage, and the system uptime. Click to show top 10 lists for all sensors. Hover over Top 10 Lists to show other options. Follow the menu path that is specific to your setup to only view top 10 lists for a specific probe or group.

i_round_blueThe shown sensors are selected by default tags.

By Current Value

Open a list of sensors filtered by value. Hover over By Current Value to show other options. Follow the menu path to view lists of sensors with the Fastest Value or the Slowest Value for

  • Ping
  • Port
  • Webpages
  • IMAP/POP3/SMTP
  • FTP

as well as a list of sensors with the Highest Value or the Lowest Value regarding

  • Bandwidth
  • CPU
  • Disk
  • Memory

i_round_blueThe shown sensors are selected by default tags.

By Current Status

Open a list of sensors filtered by status. Hover over By Current Status to show other options. Follow the menu path to view lists of all sensors in a specific status.

i_square_cyanFor more information, see section Sensor States.

By Uptime/Downtime

Open a list of sensors filtered by different parameters. Hover over By Uptime/Downtime to show other options. Follow the menu path to view lists of all sensors sorted by

  • Best Uptime (%)
  • Highest Uptime (Time)
  • Worst Downtime (%)
  • Highest Downtime (Time)

By Type

Open a list of sensors filtered by sensor type. Hover over By Type to show other options. Follow the alphabetical menu path that is specific to your setup to view a sensor list that contains only sensors of one specific sensor type.

By Tag

Open a list of sensors filtered by tag. Hover over By Tag to show other options. Follow the alphabetical menu path that is specific to your setup to see available tags. Select a tag to view a list that contains only sensors marked with this tag.

i_round_blueIf you have more than 1,000 tags, no tags are shown here. For more information, see section Tags.

By Performance Impact

Open a list of sensors filtered by performance impact. Follow the menu path to view a sensor list that contains only sensors with a specific level of impact on the performance of the probe. You can choose between the following levels of impact:

  • Very High
  • High
  • Medium
  • Low
  • Very Low

i_square_cyanFor an overview list of sensors sorted by performance impact, see also section List of Sensors by Performance Impact.

Cross Reference

Open the sensor cross reference to show information about all sensors including priority and favorite status, scanning interval, access rights, notification trigger settings, schedules, and dependencies. Click to show a sensor cross reference for all sensors. Hover over Cross Reference to show other options. Follow the menu path that is specific to your setup to view cross reference information for sensors by type or tag.

View Historic Data

Open a dialog to generate historic sensor data reports.

i_square_cyanFor more information, see section Historic Data Reports.

Similar Sensors Overview

Open an overview with a list of similar sensors.

i_square_cyanFor more information, see section Similar Sensors.

Alarms

Click to open a list of all sensors that show the Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. Hover over Alarms to show other options.

Main Menu: Alarms

Main Menu: Alarms

Option

Description

All

Open a list of all sensors that are in the Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status.

Show as Gauges

Open a page with the gauges of all sensors that are in the Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. The size of the gauges corresponds to the sensor's priority.

Errors Only

Open a list of all sensors that are in the Down, Down (Partial), or Down (Acknowledged) status.

Warnings Only

Open a list of all sensors that are in the Warning status.

Unusuals Only

Open a list of all sensors that are in the Unusual status.

Maps

Click to open the Maps overview where you can view or add custom views of your network status and monitoring data. Hover over Maps to show other options.

i_square_cyanFor more information, see section Maps.

Main Menu: Maps

Main Menu: Maps

Option

Description

All

Open the Maps overview where you can view or add custom views of your network's status and monitoring data.

Add Map

Open a dialog to add a new map.

Select Map

Open a map. Hover over Select Map to show other options. Follow the menu path that is specific to your setup to select a map.

Reports

Click to open the Reports overview where you can view or add reports about your monitoring data. Hover over Reports to show other options.

i_square_cyanFor more information, see section Reports.

Main Menu: Reports

Main Menu: Reports

Option

Description

All

Open the Reports overview where you can view or add reports about your monitoring data.

Add Report

Open a dialog to add a new report.

Select Report

Open a report. Hover over Select Report to show other options. Follow the menu path that is specific to your setup to select a report.

Configuration Reports

Create reports for maps, reports, users & user groups, and system configuration to document changes to the configuration. Hover over Configuration Reports to see the available configuration reports.

Logs

Click to show log information for all objects in your configuration. Hover over Logs to show other options.

i_square_cyanFor more information, see section Logs.

i_round_blueLogs for monitoring objects (for example, sensors) are available as long as you define Logfile Records in the Historic Data Purging settings under Setup | System Administration | Core & Probes.

Main Menu: Logs

Main Menu: Logs

Option

Description

All

Open a list with log information about all objects in your installation. The list begins with the most recent log entry.

Status Changes

Open a list with log information about specific status changes. Hover over Status Changes to show the following sensor states:

  • Up & Down
  • Down
  • Warning
  • Unusual
  • Up
  • Paused/Resumed
  • Acknowledged Alarms

System Events

Open a list with log information about specific system event types. Hover over System Events to show the following event types:

  • Probe Related
  • Cluster Related
  • Auto-Discovery Related
  • Notifications Related
  • Status Message Related

Object History

Open a list with log information about changes to the PRTG setup and deletions of subordinate system objects. The Object History has several tabs. To view the changes to all related settings and deletions of objects, use the following tabs:

  • My Account
  • System Administration
  • Notification Templates
  • Schedules
  • User Accounts
  • User Groups
  • Reports
  • Libraries
  • Maps

i_round_blueYou can also navigate to a corresponding page, for example, you can select Setup | Account Settings | My Account from the main menu bar, and click b_history in the page header bar to directly go to the related object history tab.

Tickets

Click to show all open tickets that are assigned to you. Hover over Tickets to show other options.

i_square_cyanFor more information, see section Tickets.

Main Menu: Tickets

Main Menu: Tickets

Option

Description

My Tickets

Open a list of all open tickets that are assigned to you. Hover over My Tickets to show other options to filter these tickets according to their status.

All Tickets

Open a list of all open tickets of all users. Hover over All Tickets to show other options to filter these tickets according to their status.

ToDo Tickets

Open a list of open tickets of the type ToDo. Hover over ToDo Tickets to show other options to filter these tickets according to their status.

Add Ticket

Open the Add Ticket dialog to create a user ticket.

i_square_cyanFor more information about available options, see section Tickets.

Setup

Click to show the setup page. Hover over Setup to show other options.

i_square_cyanFor more information, see section Setup.

Main Menu: Setup

Main Menu: Setup

Option

Description

Overview

Open the setup page.

Account Settings

Open the My Account settings. Hover over Account Settings to directly show and open the the account settings tabs:

System Administration

Open the System Administration settings. Hover over System Administration to directly show and open the system administration tabs:

PRTG Status

Open the System Status page. If you run PRTG in a cluster, hover over PRTG Status to show other options:

License

Open the license activation status page.

i_podThis option is not available in PRTG hosted by Paessler.

Auto-Update

Open information about the Software Auto-Update status of your PRTG installation. On this page, you can also download and install available updates. Hover over Auto-Update to show other options:

  • Status: View the update status and manually check for the latest update.
  • Settings: Define your update settings.

i_podThis option is not available in PRTG hosted by Paessler.

Optional Downloads

Open the download page for additional downloads. Hover over Optional Downloads to show other options:

PRTG API

Open the Application Programming Interface (API) Definition.

Help and Support Center

Open the Help and Support Center from where you can access the PRTG Manual, the Knowledge Base, and video tutorials. You can also open support tickets and contact our customer service from this page.

Contact Support

Open the Contact Paessler Support / Send Your Feedback to Paessler form.

Search Box

Main Menu: Search Box

Main Menu: Search Box

Click the Search box to find objects in your monitoring setup. Enter your search term and press the Enter key. PRTG performs a string search in your entire monitoring setup, including groups, devices, sensors, libraries, maps, reports, tickets, and object comments, as well as in the PRTG Manual. You see all search results on a new page.

i_round_blueYou can only search for names that are actually displayed. To search for a specific user, for example, use their display name. You cannot search for the user's login name or email address.

i_round_bluePRTG uses different logical operators for the search in tickets and for the search in other objects. For the ticket search, PRTG uses the logical operator OR. If you search for a string like 'operating system', for example, you receive results for all tickets that contain either 'operating' or 'system' or both. For all other objects, PRTG uses the logical operator AND. So you receive results for all other objects that contain both 'operating' and 'system'.

Logout

Click b_logout to log out of PRTG and return to the login screen.

Basic Procedures